Return Policy for Cosplay Wigs & Anime Costumes: 7-Day Unconditional Refund Guide | FeverCos

Shop with confidence knowing our cosplay return policy has your back! If your cosplay wig or anime costume arrives damaged within 7 days of receipt, enjoy an unconditional refund and return – no questions asked. Covering 1000+ styles from Arknights, Genshin, Evangelion, and more, this cosplay wig refund guide makes it easy to exchange or get your money back on heat-resistant wigs and outfits. Learn the simple process, eligibility, and tips for anime costume returns. Not damaged? See our 30-day satisfaction policy below. Questions? Check cosplay FAQ or DM us. Transform risk-free – shop cosplay wigs now with peace of mind!

7-Day Unconditional Refund & Return for Damaged Items

Damaged upon arrival? We've got you – 7-day damage return policy for all orders. Applies to manufacturing defects, shipping tears, or missing parts in cosplay outfits and wigs.

• Eligibility: Report within 7 days of delivery (tracked via email confirmation). Covers 100% of item cost + original shipping (free return label).
• What's Covered: Broken fibers in heat-resistant wigs, ripped seams in anime costumes, incorrect colors/sizes due to error (not personal preference).
• Exclusions: Worn/styled wigs, customized items, or user damage (e.g., improper washing – see wig care guide).
• Pro Tip: Inspect packages immediately – photo evidence speeds up cosplay costume refund. 98% processed in 24h!

Process Timeline: Report > Label Sent (instant) > Return Ship (5-7 days) > Refund (PayPal/Stripe, 3-5 days).

Step-by-Step: How to Request a Cosplay Return or Refund

Our easy cosplay return process takes under 5 mins – designed for busy cosers prepping for cons.

1. Report the Issue: Email support@fevercos.com or use site form with order #, photos of damage, and description (e.g., "Arknights Bison wig fibers torn").
2. Get Your Label: Instant free return label (prepaid for HK/SG/US; $5 elsewhere). Print or QR code for drop-off.
3. Pack & Ship: Original packaging if possible – include wig stand for protection. Drop at DHL/USPS (tracked).
4. Refund Issued: Upon receipt (7-10 days total) – full amount to original payment. Exchange option for same/new item.
5. Follow-Up: Track status in your account dashboard – live chat for updates.

Video Guide: Watch Easy Return Tutorial. For international, add customs form "Returned Goods – No Value".

30-Day Satisfaction Return Policy (Non-Damaged Items)

Beyond damage, our cosplay wig return policy offers 30 days for unworn/unstyled items – size regrets? No problem!

• Eligibility: Unworn costumes, unstyled wigs in original packaging. 80% of returns qualify.
• Refund Amount: Full minus $5 restocking (waived over $100) + return shipping ($5-10 buyer pays).
• Process: Same as above – label via email. Exchanges free (same value).
• Exclusions: Customized/personalized (e.g., monogrammed outfits), hygiene items (worn wigs), final sale promos.

Pro Tip: Use cosplay sizing guide pre-purchase to minimize returns – 95% first-fit success!

Common Return Questions & Tips for Cosplay Shoppers

• Q: How long for international cosplay returns? A: 7-14 days ship back – full refund upon inspection. Tracked only.
• Q: Can I return damaged wigs after 7 days? A: Case-by-case – contact us for goodwill exchanges on 1000+ styles.
• Q: What's the restocking fee for anime costumes? A: $5 under $100 – covers cleaning/inspection.
• Q: Group cosplay returns? A: Bulk process – 10% off future for teams of 5+.
• Q: Eco-Returns? A: Recycled labels; donate unusable items to cosplay charities.

This cosplay return and refund guide ensures hassle-free shopping for your 1000+ collection! Updated quarterly with feedback. Return rate under 5% – thanks to quality checks. Shop bold – Browse anime costumes today with our 7-day damage guarantee and catch the fever!